The present terms and conditions of sale define the rights and obligations of parties in regard to the sales completed on the website onlineshopingfever.com. They establish all the necessary stages to place, fill and follow through orders.
Online shopping fever reserves the right to adjust or modify the terms and conditions of sale at any time. In case of modification, each order shall come under the terms and conditions of sale in effect the day the order is placed.
APPLICATION OF THE TERMS AND CONDITIONS OF SALE
The customer declares having read and agreed to the present terms and conditions of sale before placing an order. When validating an order, the customer accepts the whole of the present terms and conditions of sale.
The products for sale are described and presented as accurately as possible.
Nevertheless, there may be some slight differences, particularly in how the colors and materials are perceived, between the photographs illustrating the products and those actually delivered.
ORDER AND TERMS OF PAYMENT
The customer confirms his/her order as hereafter. Its confirmation means he/she accepts the present terms and conditions of sale. A customer interested in any item displayed on the onlineshopingfever.com site proceeds as follows to place their order.
After having checked his/her cart (product, color, size, price, etc.) the customer validates those details. Then, the customer has to verify the delivery information (name, delivery address, billing address) and accept the terms and conditions to proceed to the payment.
Should the Customer benefits from a special offer, he/she must beforehand enter his/her code in the field provided. When ordering for the first time, the customer should fill in a form with the following information: title, surname, first name, delivery address, e-mail, date of birth, phone number. It is at that point that the customer creates his/her password.
The customer is invited to pay by credit card: VISA, MasterCard, Carte Bleue, American Express. Payment by cheque is not accepted.
After having confirmed his/her payment, the customer definitely and irrevocably confirms his/her order with the following conditions:
Payment by credit card (Visa, MasterCard, Carte Bleue, American Express) on the site:
The customer confirms his/her delivery and billing address, the purchased item and the total price. The credit card number must be provided together with the expiry date and the CVX code. The order will be completed once the customer has clicked on “Yes, I confirm my order”.
Payment by PayPal on the site:
The customer confirms his/her delivery and billing address, the purchased item and the total price. The customer provides its PayPal login details. The order will be completed once the customer has clicked on “Yes, I confirm my order”.
In all cases, whatever is the payment option chosen by the customer, as soon as the order is confirmed, onlineshopingfever.com will send by e-mail or by any other suitable correspondence to acknowledge receipt of the order. This order confirmation will summarize the conditions of sale together with product specifications and delivery address. The product remains onlineshopingfever.com property until the amount has been credited to the onlineshopingfever.com account.
onlineshopingfever.com reserves the right to cancel or refuse any order from a customer with whom there has previously been a dispute over an order payment.
onlineshopingfever.com verifies all orders which have been confirmed on their website. These checking measures mean to protect onlineshopingfever.com from consumer fraud. Our services may ask you all the necessary details to validate your order: proof of address or debit to your name, or proof of address to the name of the person listed on the delivery address, etc…
This information will be requested via email.
SECURITY OF PAYMENTS
Payment security is one of onlineshopingfever.com major priority. Transactions effected on onlineshopingfever.com are rendered secure by the Ogone payment system (www.ogone.com). All information exchanged to process the payment is encrypted using the SSL protocol. These data cannot be detected, intercepted or used by third parties, and are not kept on our computer systems either.
Moreover, all purchases made through onlineshopingfever.com respect the 3-D Secure protocol. 3-D Secure is a protocol created by international payment company such as Visa (Verified By Visa) and Mastercard (Mastercard Secure Code) aiming to improve the security of Internet payments. 3-D Secure adds an authentication step for online payments in addition to the account data entered by the customer. This personal data is compulsory for the bank to identify its customer and validate the payment.
NB: Ogone is a technical service provider, and does not take care of disputes linked to the orders. These should be settled directly with onlineshopingfever.com and/or your bank.
SATISFACTION OR YOUR MONEY BACK
Wherever the order is delivered, onlineshopingfever.com undertakes to refund items which do not give full satisfaction (except customized products ordered through the Atelier du Coq’s website), according to the conditions defined hereafter. In the special event of faulty products, onlineshopingfever.com specifies that they may be refunded, but under no circumstances may they be exchanged.